A memorable customer experience promotes loyalty, helps retain customers, creates new revenue streams, and encourages brand advocacy. It can turn new shoppers into loyal, long-term customers and sets companies apart. That was the message that Orange Business wanted to convey to its multinational customers. We helped them articulate their offer and create an awareness campaign focusing on CX consultancy, omnichannel CX, data analytics, chatbots and RPA. Assets included whitepapers, brochures, advice sheets, blogs, and customer communications.
